Excalibur hotel and casino reviews11/22/2023 ![]() ![]() We assure you that your voice is being heard by our leadership teams, as we take all our guest's feedback to heart. This is truly not the norm and we have escalated this feedback to the hotel operations leadership teams on property. MGM Resorts prides itself in having a company culture of inclusion with zero tolerance for the mistreatment of others. It is our goal to provide a phenomenal resort experience for our valued guests, and sincerely apologize for the unpleasant experience. Our Excalibur team-members are dedicated to making sure our valued guests like yourself, are warmly welcomed, well served, and truly appreciated.
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